Disabled parking is available within the main carpark accessed through George’s Gate. Access to the shops, restaurant and lavatories is wheel chair friendly. Both male and female lavatories in the Stable Yard have a disabled toilet. There is a good route for wheelchairs around the West garden and a plan can be picked up at the garden kiosk.
The lift at Hatfield House was installed during the Victorian period and although it is regularly checked and maintained over the years it has become a little sensitive. Before getting into the lift we would like to make you aware of the following:
The lift can carry 1 wheelchair and 1 person
Only two wheelchairs are permitted on the first floor at any one time for fire safety and evacuation reasons. Visitors may be asked to wait on their current floor if there are already two people on the first floor. The lift is called to the relevant floor by a member of staff, they do not travel with you in the lift.
We regret that some larger wheelchairs cannot be accommodated.
For visitors with large or powered chairs which cannot fit the lift we can offer a transfer to wheelchairs we have available for those able to move to another chair. We have two wheelchairs available for use in the house only. These can also be used by the elderly and for any other visitors with walking difficulties. We do not have wheelchairs or buggies for use outside the garden or park.
Necessary helpers of disabled visitors are always admitted free of charge. Please ensure that you inform the Lodge keepers on arrival at the kiosk of your particular needs to obtain this concession.
It is always a pleasure to welcome and help groups of people with disabilities to Hatfield House. There are a few things you should be aware of before planning to bring a group;
On the day of your visit
We do admit carers into the house for free if a carers card can be shown.
A visit to Hatfield House, garden and park is always worthwhile and very much enjoyed by groups of people with disabilities. For booking and further advice or help please contact us on 01707 287052.